Privacy Policy
What data we record, and how we use your data
Our contact details
Name: The Cake Bakerie Limited
Address: 43 Apley Way, Witney, Oxfordshire, OX28 5BL
Phone Number: 01993 259 159
E-mail: hello@cakebakerie.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Website user stats
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Orders placed online, on the phone, via Facebook, in person or any other method
- Entry form on our website for competitions and giveaways
We use the information that you have given us in order to ensure we offer you the best service we can. We will use this to process any orders that you make, keep you updated with our latest products that could be relevant to you. We also use this data in marketing campaigns.
We may share this information with organisations working on our behalf.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@cakebakerie.co.uk
(b) We have a contractual obligation.
(c) We have a legitimate interest.
How we store your personal information
Your information is securely stored on our website.
We keep your personal information for a minimum of 6 years. We will then dispose your information by database maintenance annually 6 years from the date of last contact.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@cakebaklerie.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@cakebakerie.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
